FAQ

What is Hooman Made?

Hooman Made is a small-batch, human-grade meal service for dogs in Metro Manila.

We create a rotating monthly menu using real, kitchen-style ingredients so your dog is not eating the exact same bowl every single day.

At the heart of Hooman Made is a simple belief:
dogs have a short life, and they love food more than anything.

They will sit, rollover, and gently place a paw on our hand for a bite of something they enjoy. So while they are here with us, we want them to be able to taste as many safe, dog-friendly ingredients as possible.

Hooman Made exists to create fresh, human-grade bowls that let dogs experience different textures, colours, and flavours from a wide variety of ingredients that are edible for them.

It is our way of honouring how much they love food, and how little time we actually get with them.


What do you mean by “human-grade”?

Human-grade means two things for us:

  1. We only use ingredients that are safe for humans to eat.

  2. We prepare them in a kitchen setting, like real food, not like feed.

No feed-grade meat, no neon colors, no strange artificial flavors. Just real ingredients, cooked gently and arranged for dogs.


Do you use organic ingredients?

We prioritise organic and better-quality ingredients where it matters most, especially for:

  • Leafy greens and herbs

  • Certain fruits and vegetables

  • Ingredients that are often more heavily sprayed

Because of how sourcing works in the Philippines, not every single item will carry an official “certified organic” label. Our approach is simple and honest:

  • Choose organic or naturally grown produce when it is available and trustworthy

  • Prefer better-raised animal products whenever possible

  • Avoid artificial colors, flavor enhancers, and unnecessary additives

The goal is to keep your dog’s bowl as clean, simple, and natural as we can make it.


What is the Happy Pup Meal for?

Happy Pup Meal is for dog parents who want to elevate their dog’s usual bowl with something fresh and human-grade, whether they currently feed kibble, home-cooked food, or a mix of both.

Think of it as a joy bowl or topper experience. It adds real-food textures, colors, and aromas that make mealtimes more exciting and enriching, without asking you to completely change your dog’s entire diet.


What is the Healthy Pup Meal for?

Healthy Pup Meal is for dog parents who want a more guided fresh bowl.

It focuses on:

  • Variety across the month

  • Day-to-day balance for regular feeding

  • Portions guided by your dog’s weight and general needs

It is a good fit if you want fresh meals to play a bigger and more consistent role in your dog’s everyday routine.


How does the rotating monthly menu work?

Every month, we release a new Hooman Made lineup:

  • Recipes built around seasonal and locally available ingredients

  • Some favorites may return, but many bowls are limited to that specific month

  • You will see labels like “December lineup” on the site

This keeps things interesting for your dog and allows us to choose ingredients that are at their best that season.


Can I mix Hooman Made with kibble?

Yes. There are times when our own dog still eats kibble too.

Most natural and fresh-food options are expensive and not always realistic for every family or every meal. The most important thing is that we are giving our dogs the best we can, with what we have and what fits our lifestyle.

Hooman Made is here to add variety and fresher options beside what you already feed, whether that is kibble, home-cooked food, or a mix. I even personally know a dog who lived up to 18 years eating kibble.

If your dog has a medical condition or is on a prescription diet, it is still best to speak with your veterinarian before making major changes.


Do you offer subscriptions?

Yes, we offer annual subscriptions.

Because the menu changes every month and many dogs need small customisations, our subscription service is more personalised than what a standard order page can handle.

If you are interested in a subscription:

  • Email us or send us a direct message

  • Share your dog’s details such as age, weight, usual diet, and sensitivities

  • We will build a custom plan around our monthly menus and your preferences

From there, we help you schedule deliveries so your dog’s meals stay aligned with each month’s lineup.


How do I store and serve the meals?

You will see storage and serving instructions on your packaging, but as a guide:

  • Refrigerate meals if you plan to serve them within the recommended number of days on the label

  • Freeze meals if you want to extend shelf life, then thaw in the refrigerator overnight

  • Serve slightly warmed or at room temperature, not very cold and never extremely hot

If anything ever looks or smells off, do not feed it and contact us.


Where do you deliver?

We currently serve select areas in Metro Manila using third-party couriers such as Grab and Lalamove.

  • Pickup pin: “Uncle John’s – Gateway Regency” in Mandaluyong

  • Delivery fee is shouldered by the buyer

  • We will notify you once your order is ready for pickup, and you can book your rider or arrange pickup within the suggested time window so everything stays fresh.